Products

SALESFORCE.COM LICENSES

Which is the right cloud for your business model?

Salesforce offers various products and license types suited for different client needs. We know it is not an easy choice and we can help you to make the right decision. Contact us and one of our experts will help you.

Sales Cloud
Sales Cloud is a fully customizable product and a module of the Salesforce.com platform. It will help you to manage your leads, accounts, contacts, opportunities, quotes, price books with products, and many others. It brings all the customer information together alongside customer service, marketing, and business analytics providing businesses with a 360-degree overview of their customers.

Why Sales Cloud?

Successfully implemented Sales Cloud contributes to increase in sales productivity (+38%), lead conversion rate (+32%), sales revenues (+28%) and win rate (+26).

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Which Sales Cloud?

There are five versions of Sales Cloud on a per user, per month basis from the lowest to the highest: Essentials, Professional, Enterprise, and Unlimited. Our expert will assist you with the choice of the edition suiting your business best.

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Service Cloud
Service Cloud is a module of the Salesforce.com platform dedicated to customer service. It empowers agents on the path to customer success with smarter, faster service tools and the support of your customers at any time and from any location. Agents work with a convenient console that presents all key information about the customers. Service Cloud integrates all communication channels including website, email, live chat, social media, and others.

Why Service Cloud?

Companies that implemented Service Cloud admitted that it led to a 40% increase in agent productivity, 41% faster first contact resolution, and 34% increase in customer retention.

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Which Service Cloud?

You can choose from the three editions of Service Cloud: Professional, Enterprise, and Unlimited.

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Pardot Marketing
Pardot is a module of Salesforce.com that automates marketing tasks and processes. As your business grows you collect more and more leads and deal with more customers. Pardot structures and automates processes of lead tracking and nurturing. Pardot tracking can record prospect’s visits to individual pages, clicks on newsletter,s or conversions on landing pages.

Why Pardot?

Pardot B2B marketing automation by Salesforce helps marketers create more leads, generate more pipeline, and empower sales to close more deals.

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Which Pardot?

Pardot is integrated with other Salesforce modules giving you an entire overview of the customer journey from lead generation to post-sales activities. There are three editions of Pardot: Standard, Pro, and Ultimate.

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Community Cloud
Community Cloud is a module of Salesforce.com that connects you with your customers, partners, and employees. You can build a community for everyone who is critical to your business ecosystem, from agencies, vendors, and suppliers, to A Customer Community helps customers help themselves and each other and helps agents to focus on other complex issues. An Employee Community enables your employee to find the relevant information they need to stay productive. A Partner Community connects various stakeholders involved in the sales process to increase sales. Partners can find important information, create leads or update other records on their own.

Warum Community Cloud

With Community Cloud, you can enable customer self-service, extend business processes, and build deeper customer relationships. Increase sales through resellers, distributors, agencies, and brokers. Drive employee productivity and engagement across your organization.

Companies that implemented Community Cloud reported a 45% of increase in customer satisfaction.

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Which Community Cloud?

Choose between customer, partner, and employee communities.

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Salesforce Platform
Platform licenses enable you to build an application from scratch on the platform without paying for standard features that you not necessarily need to meet your business objectives. These licenses are suited ideally for HR, Finance, IT, and other back-office processes that you would like to have integrated into Salesforce.

Why Platform?

You can simply extend your Sales or Customer Service solution without the need to invest in additional systems from other vendors.

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Which Platform?

You can choose between Employee Apps Starter, Employee Apps Plus, Heroku Enterprise Starter, Platform Unlimited.

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WATCH DEMO

If you would like to see Salesforce in more detail sign up for a free demo and one of our experts will be in touch with you soon to schedule a meeting or an online presentation.

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